SALES HOURS 10:00 AM - 7:00 PM (UNTIL 8:00 PM ON WEEKENDS AND HOLIDAYS)

048-990-5855

LANGUAGE

  • Japanese
  • English
  • Chinese

5-STAR SERVICE

5-STAR is happy to celebrate 20th year and we thank all of customer who have been involved with us!
We will offer you various services for your satisfaction.

  • LOW PRICE
    & HIGH QUALITY

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    LOW PRICE AND HIGH QUALITY

    1.CAREFULLY SELECTED VEHICLES

    All inventory is carefully selected from auction.
    We always have about 400 vehicles and all of them is "LOW PRICE", "HIGH QUALITY" and "NO ACCIDENT HISTORY".

    2. WITH EXPERT'S APPRAISAL

    ALL inventory has a written statement of neutral expert opinion or grading report from third-party.
    (CARSENSOR NINTEI/GOO KANTEI)

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  • WARRANTY

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    WARRANTY

    WARRANTY SYSTEM

    Most of our cars are more than 3 years past so those are out of manufacturer's warranty. However, this is true that troubles are happened after the warranty expired. We prepare "5-STAR PREMIUM WARRANTY" for just in case. That will protect you from facing unexpected repair bills. You can choose our vehicles with peace of mind.

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  • DELIVERY

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    DELIVERY

    1. We can deliver vehicles in all part of Japan from Hokkaido to Okinawa!

    Have you ever given up to buying a car which you wanted because of distance? Since we can deliver cars all over Japan, you don't need to compromise and you can buy a car which you really wanted!

    2. FULL SUPPORT SYSTEM

    To get rid of the anxiety when purchasing through mail order, we prepare a support system for remote customers.

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  • 50 DAYS RETURN
    GUARANTEE

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    50 DAYS RETURN GUARANTEE

    You can return it for a refund within 50 days of getting a new car.

    It will be refunded only for the vehicle price.
    In general, it is not possible to return a vehicle after it has been delivered. However, we accept returns and refund within 50 days after delivery so that customers can purchase vehicles with peace of mind.

    • After receiving, the distance must be within 5,000km.
    • If the vehicle condition is significantly different from before receiving, it will be excluded.
      (Internal / exterior damage, car accidents, missing equipment, etc.)
    • If you are unable to bring the vehicle, you will be charged for delivery fee.

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  • NO COST
    INSPECTION

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    NO COST INSPECTION

    1. "One month, one year inspection" is free!

    Our technicians will inspect your car for free.

    • For visitor only
    • If some parts need to be replaced, parts and wages will be charged separately.

    2. "Inspection for warranty application" is free!

    If you are where it is difficult to visit hire, please feel free to contact us. We can arrange that you will be able to receive the inspection for warranty application for free.

    • For remote customer only
    • If some parts need to be replaced, parts and wages will be charged separately.

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