SALES HOURS 10:00 AM - 7:00 PM (UNTIL 8:00 PM ON WEEKENDS AND HOLIDAYS)

048-990-5855

LANGUAGE

  • Japanese
  • English
  • Chinese

RETURN GUARANTEE

YOU CAN RETURN FOR ANY REASON WITHIN 50 DAYS

How can we make it easier for customers to buy our cars with more peace of mind?

As a result of deep thought, the 50 DAYS RETURN GUARANTEE was born.

返品保証期間 返品保証期間

AN EXAMPLE OF REFUND FOR RETURN GUARANTEE

"After purchasing, the living environment has changed and the car is no longer needed."

"Realized later there were dents and scratches that were not visible at the time of purchase"

"It was not what I expected, When I went a short drive."

Even for these reasons, you can return within 50 days after delivery.

納車日から50日以内で一定の条件を満たせば車両本体価格100%でお車を返品することが可能です。 納車日から50日以内で一定の条件を満たせば車両本体価格100%でお車を返品することが可能です。

DETAIL

  • ・We will refund at 100% of the vehicle price paid at the time of purchase.
  • ・Various expenses which taxes, maintenance, warranty, optional items, delivery fee, etc., except the vehicle price are not refundable.
  • ・If the vehicle price was discounted, the refund will be the amount after the discount.
  • ・The brand new car is not covered.
  • ・Limited to those who paid in cash.

FROW OF RETURN

  • Please contact the store where you purchased.
  • We send you documents related to return guarantee.
  • Please bring the car or
    we go to pick up.
  • We confirm it's condition.
  • We refund.

TERMS AND CONDITIONS

KILOMETERS It must be within 5,000km after you got.
SCRATCHES and DENTS It must be same as when you got.
ACCIDENTS and REPAIRES It must not be in events requiring repair, such as an accident.
ACCESSORIES It must be same as when you got.
USE SCENE It's not used for car racing.
VEHICLE INSPECTION CERTIFICATE The holder must be same as when you got.
The holder must be same as the person who contracted.
Its registration has not been deleted.
NOT PAID APPROPRIATE COSTS If you have not paid automobile tax, compulsory automobile liability insurance, or parking violations, etc., you need to settle beforehand.
ATTACHMENTS No mortgage or other third party rights are registered.
CONTRACTS You must not conclude a sale and transfer agreement for the car, after you got.
ETCETERA If the value of the car is greatly reduced compared to when you bought, there are cases where the return guarantee does not apply.
EXAMPLES : Remodel or that traces/Repairing history/Combine into one car/Floor panel body replacement/Suffered disasters such as submerged or hail damage/Driving distance meter falsification or replacement/Changed chassis number/Non-conformity to the safety standards for road trucking vehicles

NOTES

  • Even if you car has been traded in, it will not be returned.
  • If you are unable to bring the car and we go to pick up it, delivery fee will be charged.
  • Refunds do not cover the cost of accessories attached after you got, their wages, and taxes paid until returned.

CASES OF REDUCTION

Even during the period of return guarantee, the refund will be reduced if any cases fall under the following.

  • When there were some scratches and dents that were not at the time you got, or when repair was necessary due to accident damage.
  • When the accessories attached at the time you got has been removed or replaced.
  • When it's remodeled or mounted after you got.